What is AutoPay Plus?
AutoPay Plus is a third-party automated loan-payment service that syncs your loan payments to your paycheck schedule and applies extra payments toward your loan principal.
- •Operated by US Equity Advantage as "AutoPay Plus by US Equity Advantage" (a DBA); official site: autopayplus.com.
- •It is a payment processor / loan payment program — not a lender. Your loan stays with your original lender.
- •Works with fixed-rate loans: auto, mortgage, student, recreational, plus credit card and household bill payments.
- •In business since 2003, with 500,000+ members and over $5.65 billion in payments processed.
Why is AutoPay Plus on my card or account?
A recurring charge from AutoPay Plus or US Equity Advantage means you enrolled in their loan-payment program — most commonly at a car dealership during a vehicle purchase — and signed an ACH agreement authorizing the withdrawals.
- •The charge is your scheduled loan payment plus a disclosed convenience (ACH) fee per withdrawal.
- •Enrollment requires your signature, so the service cannot debit you without a signed agreement.
- •Charges often appear biweekly (every two weeks) to match a typical paycheck cycle.
- •To see your exact agreement and charge breakdown, request a copy from Member Support at (800) 894-5000.
The value AutoPay Plus provides (worth reviewing before you cancel)
Before cancelling, it helps to recall what you enrolled for. The accelerated schedule is designed to pay down your loan faster and reduce interest over time.
- •Faster payoff: on the biweekly plan you make 26 half-payments a year — the equivalent of one extra full payment toward principal annually, which may help you pay off the loan sooner.
- •Less interest: extra payments applied to principal can reduce the total interest you pay over the life of the loan.
- •Paycheck-matched budgeting: payments are timed to when you get paid, which helps avoid late payments.
- •Payment guarantee: once your lender statement is on file, the service pledges to pay by your lender's grace period or cover late fees and make a principal-reduction payment equal to one month's payment (account in good standing).
- •Included services: TransUnion® credit access, Kelley Blue Book® value tracking, and DataOne® recall alerts (first 12 months at no extra charge).
- •If you still want out: that is completely your decision — the honest cancellation steps are right below.
How do I cancel or stop AutoPay Plus charges?
To cancel AutoPay Plus or stop the recurring charges, call Member Support at (800) 894-5000, Monday to Friday, 9:00 AM to 6:00 PM EST. There is no cancellation fee.
- •No cancellation fee is charged to cancel the service.
- •Any enrollment fee already deducted is non-refundable.
- •Prefer a temporary break? You can pause your account instead of cancelling.
- •Important: cancelling stops the automated payments, so arrange to pay your lender directly to avoid a missed payment.
Get help with FAQ questions or cancellation
Enter your email and choose what you need help with. A Member Support specialist will follow up. You can also call (800) 894-5000 directly.
Is AutoPay Plus legitimate?
Yes. AutoPay Plus by US Equity Advantage is an established, legitimate payment service that has operated since 2003.
- •Has enrolled more than 250,000 members and processed over $5.65 billion in loan payments.
- •Funds are held at an accredited trust bank in a non-interest-bearing account.
- •Uses bank-grade security: firewalls, cryptography, intrusion prevention, and vulnerability testing (via Compliance Solutions, Inc.).
- •Every transaction and receipt is viewable in the Members' Portal.
How does AutoPay Plus work?
AutoPay Plus withdraws payments on an accelerated schedule (usually biweekly) and applies extra funds toward your loan principal, which may help you pay off the loan faster.
- •A biweekly cycle has 26 paychecks a year; only 24 are needed to cover 12 months of payments. The extra two debits go toward principal.
- •Extra payments to principal can reduce the total interest paid over the life of the loan.
- •The service applies extra funds to principal, whereas lenders often apply additional payments to future-dated payments instead.
- •Funds are held at an accredited trust bank in a non-interest-bearing account until applied.
What fees does AutoPay Plus charge?
AutoPay Plus charges a per-withdrawal convenience fee plus certain one-time fees. There is no upfront cost to enroll, but an enrollment fee is deducted from your accelerated payments.
- •One-time $2.99 account verification fee.
- •$2.99 convenience fee per biweekly, monthly, or bimonthly withdrawal; $1.49 per weekly withdrawal.
- •Enrollment fee deducted from accelerated payments; after it is satisfied, additional withdrawals go to principal. Amount is in your ACH agreement.
- •Fees increase by up to $1.00 per withdrawal if no lender statement is on file.
- •Possible one-time fees: $50 stopped-payment fee and $29.50 NSF fee.
Frequently Asked Questions
Can I cancel AutoPay Plus anytime?▾
Yes. There is no cancellation fee and you can cancel at any time by calling (800) 894-5000. You can also pause your account instead of cancelling.
Will my loan still be paid if I cancel?▾
No. Cancelling stops the automated payments, so you become responsible for paying your lender directly. Set up your own payment method with your lender to avoid a missed payment.
Will I get a refund if I cancel?▾
There is no cancellation fee, but if your enrollment fee has already been deducted, it is non-refundable.
Does AutoPay Plus charge fees?▾
Yes — a one-time $2.99 verification fee, a per-withdrawal convenience fee ($2.99 biweekly/monthly/bimonthly or $1.49 weekly), an enrollment fee deducted from accelerated payments, and possible one-time fees ($50 stopped payment, $29.50 NSF).
How do I know I actually signed up?▾
Enrollment requires your signed ACH agreement, typically completed at the dealership during a vehicle purchase. You can request a copy of your signed agreement from Member Support at any time.
Where can I see my transactions and receipts?▾
Log in to the Members' Portal, click "Profile," and scroll to the "Transactions" and "Receipt" tabs in the middle of the page.